Terms of Service
Last updated: December 22, 2025
1. Acceptance of Terms
Welcome to Secret Homes ("we," "our," or "us"). By accessing or using our website, mobile applications, and services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms").
If you do not agree to these Terms, please do not use our Service. We reserve the right to modify these Terms at any time, and your continued use of the Service constitutes acceptance of any modifications.
2. Description of Service
Secret Homes provides a real estate platform that connects property buyers and sellers with real estate professionals. Our services include:
- Property Discovery: Access to off-market and exclusive property listings
- Lead Capture: Tools for real estate agents to collect and manage leads
- Buyer Agent Services: Connection with qualified buyer's agents
- Communication Services: Email and SMS notifications about properties and services
- CRM Integration: Integration with third-party customer relationship management systems
3. User Accounts
3.1 Account Creation
To access certain features of our Service, you may need to create an account. When creating an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Keep your password secure and confidential
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use of your account
3.2 Account Termination
We reserve the right to suspend or terminate your account at any time, with or without notice, for any reason, including if we believe you have violated these Terms.
4. User Conduct
When using our Service, you agree not to:
- Violate any applicable laws, regulations, or third-party rights
- Use the Service for any fraudulent or deceptive purposes
- Submit false, misleading, or inaccurate information
- Interfere with or disrupt the Service or its servers
- Attempt to gain unauthorized access to any part of the Service
- Use automated systems to access the Service without permission
- Collect or harvest user information without consent
- Send unsolicited communications or spam
- Impersonate any person or entity
- Engage in any activity that could harm Secret Homes or other users
5. Property Listings and Information
5.1 Accuracy of Information
While we strive to provide accurate property information, we do not guarantee the accuracy, completeness, or reliability of any property listings or information on our Service. Users should independently verify all property details before making any decisions.
5.2 Third-Party Content
Our Service may include content from third parties, including property listings, agent profiles, and other materials. We are not responsible for the accuracy or legality of third-party content.
6. Communications
By using our Service or providing your contact information, you consent to receive communications from us, including:
- Service-related emails and notifications
- Property alerts and updates
- Marketing communications (where you have opted in)
- SMS messages (where you have provided consent)
You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.
7. Intellectual Property
7.1 Our Intellectual Property
The Service and its original content, features, and functionality are owned by Secret Homes and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
7.2 User Content
By submitting content to our Service, you grant us a non-exclusive, worldwide, royalty-free license to use, modify, reproduce, and distribute that content in connection with our Service.
8. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
We do not warrant that:
- The Service will be uninterrupted, secure, or error-free
- Any property information will be accurate or complete
- Any particular result will be achieved through use of the Service
- The Service will meet your specific requirements
9. Limitation of Liability
To the maximum extent permitted by law, Secret Homes shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- Loss of profits, data, or business opportunities
- Property damage or personal injury
- Any decisions made based on information from the Service
- Unauthorized access to or alteration of your data
10. Indemnification
You agree to indemnify, defend, and hold harmless Secret Homes and its officers, directors, employees, agents, and affiliates from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of New South Wales, Australia, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts of New South Wales, Australia.
12. Changes to Terms
We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date at the top.
We encourage you to review these Terms periodically for any changes. Your continued use of the Service after any modifications constitutes acceptance of the updated Terms.
13. Contact Us
If you have any questions about these Terms of Service, please contact us:
For information about how we handle your data, please see our Privacy Policy.